Returns & Exchanges

At Moda Minx, we want you to feel confident in your style, which is why we offer a straightforward 14-day return policy for items in their original, unworn condition. Please ensure all tags remain attached and the hygiene seal is intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into our online returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all labels and tags are still attached to the garments.

• 3.
  Generate Shipping Label

  Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Take your parcel to the nearest authorized drop-off point and keep your tracking receipt until your refund has been processed.